Residents across Cornwall are being urged to stay alert online after fresh warnings about how criminals exploit information stolen in data breaches.
A data breach happens when information held by an organisation is accessed, stolen, or shared without permission. If you’re a customer of that organisation, scammers may use details such as your name, address, date of birth, or email address to create convincing emails, texts, or phone calls.
Authorities say this can make fraud attempts feel more “personal” – but that does not mean the person contacting you is genuine.
Devon and Cornwall Police are urging people to think ‘ABC’ – Assume Nothing. Believe Nothing. Check Everything – then check it again.
What to do if an organisation you use suffers a breach
- Verify information - only through official channels. Visit the organisation’s website directly or use a phone number you know is real.
- Avoid unexpected links - don’t click on anything sent in an unsolicited message.
- Be cautious - never share personal details, passwords, PINs, bank information or one‑time security codes.
- Change exposed passwords - and update any accounts where you reused the same password, especially your email.
- Enable 2SV/MFA - this adds an extra layer of protection.
- Monitor your accounts - check bank statements and online accounts regularly for unusual activity.
How to Report Suspicious Messages
- Suspicious emails: forward to report@phishing.gov.uk
- Suspicious texts: forward to 7726 (free)
- Messaging apps: use the in‑app reporting function on WhatsApp and similar platforms
- Report online: Action Fraud
- Call Action Fraud: 0300 123 2040
- Contact your bank quickly: call 159
Keeping Cornwall Safe Online
Police and cyber‑security experts are urging people to share this advice with friends, family, neighbours and anyone who may feel less confident online. Criminals rely on speed, fear and confusion - but informed communities are harder to target.
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