Two Night Stay at the Newquay Beach Hotel

Voucher Terms and Conditions

1 Application

These Terms and Conditions apply to the relationship between Rewind Radio Ltd, its subsidiaries and customers.

2 Definitions

2.1 Commercial Partner means any individual, company, subsidiary or other entity that Rewind Radio Ltd, its subsidiaries and associated companies have a commercial relationship.

2.2 Contract means the agreement made between Rewind Radio Ltd its subsidiaries and associated businesses and the Customer when the Customer completes the online purchase of Coupons.

2.3 A Customer is a person who purchases a Coupon online through Rewind Radio Ltd, a subsidiary of or an associated business.

2.4 Rewind Radio Ltd means Rewind Radio Ltd its subsidiaries, associated businesses and commercially connected organisations, a company registered in England with company number 13444782 and who's registered office is Suite 1A (g) Gateway Business Centre, Wilson Way, Redruth, Cornwall, TR15 3RQ.

2.5 Purchase Price is the price of the Coupon as stated on the Rewind Radio Ltd radio stations website's coupon scheme.

2.6 Service Provider means the entity providing the service from which the Coupon has been purchased (Rewind Radio Ltd, its subsidiaries and associated businesses).

2.7 Coupon means the coupon purchased online via a Rewind Radio Ltd radio station website coupon scheme by the Customer.

2.8 Words used in the singular shall include the plural and vice versa.

3 Conditions of Purchase

3.1 The Customer is required to make his or her purchase of the coupon via the Rewind Radio Ltd radio station website and to follow the instructions therein to complete their purchase of the Coupon.

3.2 Once the Customer has completed the online process, he or she shall have entered a legally binding Contract with Rewind Radio Ltd, its subsidiaries and suppliers and shall thus be bound by these Terms and Conditions.

4 Conditions of Payment

4.1 Payment for the Coupon must be performed by the Customer only by accepted credit or debit card as instructed online.

4.2 Payment of the Purchase Price is made online and must be completed prior to Rewind Radio Ltd processing the Customer's order.

5 Reservation of Proprietary Rights

The Coupon will remain the property of Rewind Radio Ltd until the Coupon has been paid for in full and received by the Customer.

6 Delivery

6.1 The Coupon will be made available electronically to the Customer until redeemed through the account setup when purchasing the coupon.

6.2 Rewind Radio Ltd reserves its right to refuse to accept orders from outside of the United Kingdom.

6.3 Should a coupon be destroyed or misprinted then Rewind Radio Ltd will endeavour to re-issue the coupon to the customer’s account. Please contact us for more information.

6.4 In any event that multiple coupons exist then the first coupon to be presented to the restaurant will be accepted regardless of whom made the payment. Multiple coupons are regarded as invalid.

7 Termination of the Contract

Rewind Radio Ltd may refuse to complete a customer’s order in certain circumstances which include but are not limited to;
  i. typing errors on the part of the customer;
  ii. where the customer has any outstanding liabilities to Rewind Radio Ltd;
  iii. where the customer has failed to pay the Purchase Price or any other fees due by them; or
  iv. where the coupon is no longer available.

8 Refund Policy

Once purchased, coupons cannot be transferred, exchanged, refunded or returned.

8.1 Should an establishment cease trading within the validity period then a refund will be issued. The Customer can obtain a refund by writing to and including a copy of the coupon to; Coupon Club Suite 1A (f) Gateway Business Centre, Wilson Way, Redruth, Cornwall, TR15 3RQ

8.2 Should an establishment withdraw its participation during the validity period then a refund will be offered to the customer. The customer can obtain a refund as per highlighted in point 8.1.

8.3 Refunds can only be granted under the following conditions:

  i. To the individual who purchased the Coupon;
  ii. To the same credit or debit card the Coupon was purchased on; and
  iii. Refunds cannot be given once a booking has been made, nor on expired coupons.

8.3 Refunds cannot be given under any other circumstances.

9 Guarantee and Liability

9.1 Rewind Radio Ltd's liability is hereby limited to the value of the Coupon.

9.2 Rewind Radio Ltd is not responsible for the performance of the Service Provider and does not guarantee warrant or endorse the performance Service Provider.

9.3 Should the Customer not be satisfied with the performance of Service Provider, the Customer should direct their complaint to the Service Provider directly. 

10 Data Protection

10.1 Rewind Radio Ltd shall at all times comply with the provisions of the Data Protection Act.

10.2 The Customer states his or her consent for the use of Customer data for advertising purposes by Rewind Radio Ltd and the transfer of this data to the Commercial Partners of Rewind Radio Ltd when completing the order of the Coupon online.

10.3 By accepting these Terms and Conditions, Rewind Radio Ltd and their Commercial Partners may contact the Customer with information about products, services and special offers we feel the customer maybe interested in.

10.4 The Customer's right to revoke permission to collect, save and use their data is possible by writing to the designated data controller.

11 Governing Law and Jurisdiction

11.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales.

11.2 The courts of England and Wales shall have nonexclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.

12 Severance

12.1 You agree to settle any dispute or claim amicably.

12.2 Should any provision of these Terms and Conditions be found by any court or other competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extend required, be deemed not to form part of these Terms and Conditions and the validity and enforceability of the other provisions of these Terms and Conditions shall not be affected.

13 Amendments/Variations

Rewind Radio Ltd may change or alter these terms and conditions without notice at any time.

14 Expiry

Vouchers from the Coupon Club are only valid for six (6) months from date of purchase, unless specified differently.