IT issues update 17:00 19 July
Following the Global IT issue, work continues by third party suppliers to restore services and some services have been resumed at some GP surgeries.
We know that some services in community pharmacies are still impacted, including accessing prescriptions - which may continue over the weekend.
Our teams are working hard to minimise the disruption.
There is currently no known impact on 999 or emergency services, so people should use these services as they usually would for life or limb emergencies only please. This will ensure we can focus on the people who need them the most.
How you can help:
- Please don't turn up at the emergency department or our Urgent Treatment Centres or minor injury units, unless you have an urgent medical reason so we can keep these services for the people who need it the most.
- If it's not urgent, please wait until after the weekend to access services
- Avoid calling NHS 111 unless it is for an urgent matter that can't wait until after the weekend
- Use your local pharmacist for minor common conditions
- If it is an emergency, please do use 999 if you have a life or limb threatening emergency
Thank you for your ongoing understanding and support over this time, it really is appreciated
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