Lang Llewellyn & Co has been recognised for delivering outstanding customer service to its clients by winning a Best in Postcode Award from The ESTAS - the biggest customer award scheme in the UK residential property industry.
Based in Cornwall, Lang Llewellyn & Co specialises in residential lettings and property management, support landlords and tenants across the region with a strong focus on customer care, education, communication and professional property management.
The awards are powered by customer reviews submitted directly to the ESTAS review website which highlights estate agents providing excellent customer service. ESTAS customer reviews are completed at the end of the moving experience and are verified by the ESTAS team providing highly valuable feedback on the service provided. ESTAS tracks service ratings over a 12-month period, providing a highly trustworthy measure of the service delivered to customers.
As a Postcode winner Lang Llewellyn & Co has also been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 16th October. The biggest awards in property will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “Since we launched our Postcode Awards back in 2023 we’ve seen a huge demand from estate agents who want to be recognised for the hard work they do in their local area. Winning a Postcode Award is a fantastic achievement as it’s based purely on client reviews at the end of the customer journey which is the best time to measure how good your estate agent has been. Winning agents can proudly claim to be delivering the best service in their postcode.”
Simon Brown, founder of ESTAS says. "ESTAS is all about putting the spotlight on agents who go the extra mile for every client. Agents that are part of the ESTAS community demonstrate consistently that they care about every customer and want to support them through the whole home moving journey."
Rhiannon Llewellyn, co-founder of Lang Llewellyn & Co said: We are absolutely delighted to be shortlisted for The ESTAS Awards. These awards are especially meaningful because they are based entirely on feedback from our landlords and tenants. As an independent Cornwall agency, we work incredibly hard to deliver a high level of personal service and support, so this recognition means a great deal to the whole team. We’re now looking forward to representing Cornwall at the national awards in October.”
For more information about ESTAS please visit www.theestas.com
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